Synapt

Privacy Policy

Last Updated: June 4, 2025

Introduction

Welcome to Synapt ("we," "our," or "us"). We are committed to protecting your privacy and the data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (synapt.app) and Chrome extension (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Service.

Information We Collect

Information You Provide

  • Account Information: When you register for an account, we collect your email address and name.
  • Authentication Information: If you sign in with a third-party provider (like Google), we receive basic profile information from that provider.
  • API Key: We generate and store an API key that is used to authenticate your requests from the Chrome extension.
  • Payment Information: If you subscribe to a paid plan, our payment processor (Stripe) collects and processes your payment information. We do not directly store your full payment details.

Information Collected Automatically

  • Website Content: Our Chrome extension accesses the content of posts on supported social media platforms (X/Twitter, LinkedIn, Product Hunt) that you choose to interact with. This is necessary to generate contextually relevant responses.
  • Usage Data: We collect information about how you use our Service, including the features you use, the time and duration of your activities, and your interactions with the extension.
  • Device Information: We collect information about your browser, operating system, and other technical details necessary for the Service to function properly.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Generate AI-powered responses based on the content you interact with
  • Process your transactions and manage your subscription
  • Send you updates, security alerts, and support messages
  • Monitor usage patterns and optimize our Service
  • Protect against fraudulent, unauthorized, or illegal activity

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We work with third-party service providers who help us operate our business (e.g., hosting providers, payment processors, analytics services). These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
  • AI Processing: We may use third-party AI services to process content and generate responses. The data sent to these services is used solely for processing and is not retained by them for other purposes.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data is stored on secure servers and is only accessed by authorized personnel who need it to perform their duties. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your personal information
  • Object to or restrict the processing of your personal information
  • Data portability (receiving a copy of your data)
  • Withdraw consent where processing is based on consent

Children's Privacy

Our Service is not directed to individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please Contact me